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Frequently Ask Questions From Puzzle Enthusiasts In Nigeria

What is YourJigsawPuzzle.Com?

YourJigsawPuzzles.Com help families to create fun and memorable bonding time with their loved ones. Its a perfect gift for your love ones. 

Our  collections of jigsaw puzzles are as fun to look at as they are to put together. 

 

Puzzle Prices ranges from N5500 naira, N6500 naira and N7500 naira depending on the Number of Puzzle pieces. We have  25, 64  and 100 piece counts respectively.

 

 Can you. make bigger sizes and customise it for. me ?

Yes, we can make as big as 20’by 20′ square size.All customise with your chosen image.

 

Where are your puzzles manufactured?

 All of our puzzles are designed and made in Lagos, Nigeria.

 

When I can expect to hear from you?

 We’re generally available  all 24 hours either by mail to info@yourjigsawpuzzle.com , via whatsapp line 

+234 703 547 5608, but every effort will be made to respond to your inquiry promptly.

 

Orders

 

What payment methods do you accept?

 We majorly accepts all major credit cards transfers..

 

I’d like to place a large gift order.  How should I go about doing this?

 What a great idea! Get in touch via whatsapp +2347035475608 or send mail to  info@yourjigsawpuzzles.com and yurjigsawpuzzles@gmail.com. we’d be glad to help you.

Can you customize  my own Jigsaw Puzzle for me?

Yes we do.

 

 

Shipping & Return

Returns

 For domestic orders, “Your Jigsaw Puzzles” accepts returns of unopened products purchased from www.yourjigsawpuzzles.com within 30 days from the date of delivery for a full refund. 

 

Products must be returned in the original packaging  and have no visible signs of wear or use. Refunds will be applied to the original form of payment.

Please allow 3-5 working days of processing time for your refund to be applied once your returned product(s) have been received. 

 

Returns for Customised Puzzles

Customers can cancel customised or personalised puzzles provided it is at the design stage and a full refund will be send back to the customer.

However, in  situation where the customised puzzle is at finished stage and already branded,  no refund will be made as the product has already  been produced.

 

To notify us of your return and receive a return authorization number to include with your returned product.

 

 please mail info@yourjigsawpuzzles.com  and yurjigsawpuzzles@gmail.com provide the email address used to place your order.

All returns should be shipped to:

 

YourJigsaw Puzzles Returns

2 Joseph Kanu Close, off Ashabi Cole Street

Alausa CBD,Ikeja,Lagos

 

If you receive an item in error or damaged upon arrival, please reach out to info@yourjigsawpuzzles.com and copy yurjigsawpuzzles@gmail.com.we will make every effort to promptly correct the issue for you.

 

Where does “YourJigsaw Puzzle” Puzzles ship to?

 Currently, We  ship to anywhere in Nigeria and any other  Africa countries. We also ship internationally as well. Feel free to reach out via whatsapp +2347035475608 or call to take your brief.

 

How much does shipping cost?

Ask about our shipping policy by sending us an email to info@yourjigsawpuzzles.com  or reach out whatsapp +2347035475608 or call to take your brief.

 Delivery within  Lagos for any of our Puzzle design  cost N2000-2500 naira while Delivery to any state in Nigeria ranges from N3500-N4500. 

 

When will my order ship?

Every effort will be made to ship your order within 3-5 days of receiving it, provided the stock is available . Orders received on weekends and holidays will be shipped within the following three business days.

 

What do I do if I have a problem with my order, or need to cancel it?

We’re sorry to hear that! Email us at info@yourjigsawpuzzles.com  or whatsapp +2347035475608 or call to take your brief.we’ll sort it out.

 

Wholesale Inquiries

Can I sell “YourJigsawPuzzles” in my store?

We work with select retail partners. Feel free to get in touch at info@yourjigsawpuzzles.com  or whatsapp +2347035475608 or call to take your brief.

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